Lost GRE scores?

Forum for the GRE subject test in mathematics.
Posts: 2
Joined: Mon Dec 03, 2018 3:20 pm

Lost GRE scores?

Postby PJCazorla » Mon Dec 03, 2018 3:29 pm

Hey everyone,

I have had a strange problem regarding my mGRE scores for the October exam, since they were not available online by last Saturday, which was exactly 5 weeks from the test exam, and it turns out I just got the following email:

Dear Test Taker:

This letter is in regards to the GRE® paper-delivered Subject test you took on October 27, 2018. Unfortunately, we are unable to provide scores for this test administration because testing materials from the center where you tested were not received at ETS.

As a result, you have the following options:

Take a makeup GRE Subject Test scheduled for January 05, 2019 at the same test center. The test time and reporting address will be the same as your original GRE Subject Test appointment.

If you would like to take the January 05, 2019 makeup GRE Subject Test, no further action is needed. You will just need to show up to your original test center no later than 8:00 AM on January 05, 2019. Please remember to bring acceptable ID and number 2 pencils to your makeup test date.

If you would prefer not to take the makeup test date, you may also request a full refund by contacting GRE services.

If you wish to contact your score recipients to explain why your test scores will be delayed, please feel free to provide them with a copy of this letter.

We sincerely regret any inconvenience this matter may have caused you. If you have any further questions, please contact GRE services at 1-609-771-7670.


GRE Services
I find the situation to be really strange, so I was wondering if someone has experienced similar problems, and can advise on what to do from here. On the one hand, I do not know if I'll be able to do the exam again due to economic restraints (I live in Spain and had to go to Portugal to sit the exam, since there is no exam centre in Spain but flights and accommodation in Lisbon are way too expensive during those dates). Do you think I could get ETS to either pay for my flight and accommodation or establish a test centre in Madrid?

Also, I am a bit concerned that this will reduce my options to the programmes I am applying to since scores won't be available until very late, and most places could be filled by other people. What's your opinion on this? Do you think that colleges will be understanding if I mention the issue on my applications, maybe posting the previous email? Is there any way I could make ETS responsible for this possible disadvantage?

I'd find it strange if I were the only one with this issue, so it'd be great to know if somebody else is (or has been) on the same situation.


Posts: 2
Joined: Wed Nov 21, 2018 9:41 am

Re: Lost GRE scores?

Postby ethanmhny » Mon Dec 03, 2018 3:44 pm

Wow, that's awful. If you can't make the retake happen for financial/logistical reasons, definitely get that refund and explain your situation to all the programs that require the mGRE you're trying to apply to. My guess is that most people will be sympathetic toward your situation once you explain it, but I have no idea if that'll mitigate the negative effect of an absent score on the admissions process. I hope it does!

Posts: 179
Joined: Thu Oct 23, 2014 12:17 am

Re: Lost GRE scores?

Postby MathCat » Tue Dec 04, 2018 5:38 pm

I would explain to programs you are applying to what has happened and that you cannot take it again for financial reasons as there is no testing center in your country. It may still hurt you at some places, but I know a couple of people who got it waived due to not having testing centers in their countries.

Sorry this happened to you. It really sucks. I did hear a similar story (in fact maybe read it on this forum several years ago?) about all the tests from a testing center in Ireland being lost.

Posts: 2
Joined: Mon Dec 03, 2018 3:20 pm

Re: Lost GRE scores?

Postby PJCazorla » Wed Dec 05, 2018 1:35 pm

Thanks a lot for the support guys!

I think that I will probably try to contact ETS and try to force them to accept their responsibility on this topic and either establish a test center in Madrid (which is probably going nuts) or paying for my travel and accommodation expenses to Lisbon.

Will let you know how it goes!!

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